Marston's
Boost your operational efficiency. Let ODIN show you the way.
At ODIN, we partner with you to implement seamless and reliable facilities services that deliver measurable improvements to your business. Find out how we can help.
Responding to a critical boiler failure with a full system upgrade at a The Nursery, in Hartlepool.
Client:
Sector:
Leisure & Hospitality
Services:
Emergency Boiler Replacement, Heating System Upgrade, Hot Water Cylinder Removal and Installation, Pipework and Controls Alteration
Marston's is a leading pub and hotel operator known for its diverse portfolio of venues, from traditional community pubs to contemporary food-led venues.With a commitment to providing excellent customer experiences, maintaining efficient and reliable infrastructure across their properties is paramount.
The challenge
Following a reactive callout to one of Marston’s pubs (The Nursery, in Hartlepool) a critical issue was identified: the existing heat exchanger was found to be leaking, rendering the boiler inoperable. This required an immediate shutdown and isolation of the heating system, posing a significant disruption to the pub’s operations and comfort for its patrons and staff.
Key requirements
- Rapid replacement of the faulty boiler to minimise downtime and restore heating and hot water services.
- Upgrade the existing open-feed system to a more efficient and reliable sealed system, including the hot water cylinder.
- Ensure all work adhered to safety regulations and manufacturer specifications, with proper certification and waste disposal.
Our solution
We promptly provided a solution to address the critical boiler failure at the pub, which involved the quick and complete replacement of the obsolete heating system. This included the installation of a new, high-efficiency Keston Heat 2/45kw boiler, an Adey Magnaclean water filter and the necessary alterations to pipework and wiring with upgraded controls.
A key aspect of our solution was the modernisation of the existing open-feed system to a more efficient sealed system, complemented by the removal of the old vented cylinder and the installation of a new unvented cylinder for enhanced hot water performance.
Our approach
Our dedicated engineers followed a practical and safety-conscious approach to guarantee a smooth and efficient project delivery, encompassing:
- Rapid response & on-site safety: Swift deployment to establish safe working areas and address critical issues.
- Complete system modernisation: Expertise in converting outdated open-feed systems to modern, efficient sealed systems.
- Seamless integration & commissioning: Meticulous attention to detail in altering pipework, wiring and controls, followed by thorough testing and commissioning.
The impact
Our timely and well-informed intervention made certain that the Marston’s pub quickly regained full heating and hot water capabilities.
The upgrade to a sealed system and the installation of an unvented cylinder provided a more efficient, reliable and modern heating solution, significantly enhancing the pub’s operational efficiency and comfort for its occupants.
Key outcomes
- Quick recovery: Heating and hot water services were rapidly restored, reducing disruption to the pub’s business and ensuring continuous comfort for patrons and staff.
- Significant efficiency gains: The new high-efficiency boiler and sealed system dramatically improved energy performance and long-term operational cost savings for Marston’s.
- Future-proofed infrastructure: Transitioning to a modern, sealed system with an unvented cylinder provides Marston’s with a robust, reliable and easily maintainable heating and hot water solution.
Need a reliable and efficient solution for your commercial heating and plumbing needs? Contact us today to discuss how we can support your business.
Latest case studies
